Would you like to continue your career with a progressive, fun filled, family oriented organization? Come join our team! We are looking for a professional who has a passion for their work and a desire to be a contributer to the success of a great organization!
Under the general supervision of the Service Center Manager, delivers exceptional members service by providing assistance to members and potential members with their financial needs by explaining and cross selling products and services, responds to inquiries, and resolves issues to ensure members needs are met. To fulfill responsibilities of the work schedule created based on the business needs of the Service (Call) Center which will include working on Saturdays. Only those with direct experience in a credit union or a banking industry Call Center environment will be considered. Others need not apply.
Delivers a broad range of assistance to members via incoming telephone calls, to include but not limited to: general information, explain products and services, problem resolution,answer inquires, and direct members to appropriate department or person accordingly.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Southland Credit Union is an Equal Opportunity Employer.