Southland Credit Union

Loan Officer IV

Job Location US-CA-Los Alamitos
Regular Full-Time


Assist Members with their consumer lending needs, analyse complex loan requests, and make credit decisions based on lending policy and procedures.

Major Duties and Responsibilities

  • Using good judgment, interview, underwrite, recommend and/or approve all types of complex consumer and real estate loans. This includes documenting all consumer and real estate (HELOC/2nd TD) loans. Identify potential counter-offer loan requests, when appropriate.
  • Coordinates mortgage loan reporting and necessary follow-up with Primary Partners E Financial insuring timely closing of pending 1st TD Mortgage Loans
  • Works with training department in coordinating and conducting training seminars. This includes making branch visits in support of providing exceptional (training ) service to all frontline personnel
  • Interacts with IS Department on loan system and Streamlend insuring proper underwriting,  reporting and regulatory compliance meet established guidelines
  • Closes consumer and real estate loans when needed.
  • Performs other duties as may be deemed necessary for the effective and efficient function N of the Department or Credit Union.

Knowledge and Skills

  • Experience: A typical background for obtaining the requisite knowledge, abilities and experience is five years to ten years of similar or related experience along with the required education.
  • Education: A two-year college degree or completion of a specialized course of study at a business or trade school.
  • Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
  • Other Skills:
    • Knowledgeable in consumer and real estate/mortgage loan products.
    • Knowledgeable in consumer and real estate regulatory compliance regulations
    • Must have good verbal and written communication skills.
    • Must have working knowledge of Streamlend Automated Loan Decision System and Symitar.
    • Must exhibit good leadership and consistent member service skills.


This Job Description is not a complete statement of all duties and responsibilities comprising this position.


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