To preserve the Southland Credit Union assets by effectively controlling delinquent accounts, collecting delinquent loan payments, and/or recovering collateral. Manages the disposing of repossessed collateral. Manages the daily collection activities and preparation of department reports. Reviews and implements collection techniques that provides for a high level of efficiency. Effectively monitors real estate foreclosures process, appraisal process and reports any financial impact to organization in a timely manner.
Provides strong leadership in directing all collection activities, coaching of staff and establishment of
individual goals that inspires the highest level of individual and department performance.
Experience: Five to ten years of similar or related experience.
Education: A four-year college degree or completion of a specialized course of study at a business or trade school.
Interpersonal Skills: The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.