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Responsible for managing sales referral and sales tracking applications. Responsible for managing the data warehouse, including data extraction, data compilation, data management, data analysis, and reporting and reconciliation. Set up process for monitoring, tracking, and trending information and data sets from various systems and applications, while reconciling data between various platforms. Perform other assigneddutiesasrequested.
Would you like to continue your career with a progressive, fun filled, family oriented organization? Come join our team! We are looking for a professional who has a passion for their work and a desire to be a contributer to the success of a great organization!
Under the general supervision of the Service Center Manager, delivers exceptional members service by providing assistance to members and potential members with their financial needs by explaining and cross selling products and services, responds to inquiries, and resolves issues to ensure members needs are met. To fulfill responsibilities of the work schedule created based on the business needs of the Service (Call) Center which will include working on Saturdays. Only those with direct experience in a credit union or a banking industry Call Center environment will be considered. Others need not apply.
This entry-level position performs assigned Teller tasks associated with the processing of member transactions such as receiving and disbursing funds, posting deposits, loan payments and processing mail transactions as required. Reporting to the Assistant Branch Manager, the BSR position is accountable for meeting or exceeding pre-established Sales & Service Goals.
The I.S. Technology Specialist level I will provide technical support to end-users that includes multiple systems such as but not limited to desktop PC’s, laptops, Mobile devices, Polycom Phones, printers, peripheral devices, Active Directory, Microsoft Windows and core applications used by the Credit Union. Log and track all technical support requests in the help desk application, ensuring that all requests are responded to, followed up and closed out in a timely and efficient manner. Collaborate with other IT Teammates and 3rd party partners to identify and resolve complex technical issues. Develop and maintain documentation accuracy of departmental processes and application configuration procedures. Traveling required to branch locations to conduct equipment installation and/or repairs. The position will report to Los Alamitos Headquarters Monday through Friday with Saturday rotation.