The I.S. Technology Specialist will support and assist with daily operations of the Credit Union's Information Services to provide timely support to end users. The I.S. Technology Specialist will perform computer operator functions in support of various systems. Develops and maintains documentation on all departmental procedures. Responsible for providing basic technical assistance and support related to computer systems, hardware, or software. Manages help desk requests for department, including but not limited to, gathering of information from requestor, assigning task to appropriate staff, and follow-up as needed.
Help Desk Support
Experience: Two or more years of similar or related experience.
Education: BA/BS college degree or related experience
Strong experience working in an agile environment required.
Experience and knowledge of high availability systems and 24/7 data center operations highly preferred.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Southland Credit Union is an Equal Opportunity Employer.