Reporting directly to the financial advisors, the financial advisor assistant is responsible for providing administrative and operational support in a fast-paced financial planning environment. The ideal candidate is interested in earning their securities licenses and pursuing a career in financial services. This role allows you to grow in an environment where you can learn new skills, help people, and make a significant contribution to the team without the typical pressure from sales or prospecting activities.

• Assist financial advisors with daily activities, including maintaining calendars, preparing correspondence, and providing
exceptional Member service investment clientale.
• Interact with clients in person and over the phone.
• Prepare and review new account paperwork.
• Facilitate and resolve client service requests.
• Apply a working knowledge of operations/client-service processes.
• Work independently, effectively, and efficiently.
• Ensure paperwork is prepared and provided for all client meetings.
• Handle confidential and/or sensitive information responsibly.
• Maintain administrative functions of the office such as office supplies and mail.
• Perform other duties as assigned.

• Bachelor's degree in Financial or Business or related experience
• At least 1 year of Customer Services experience.
• Preferred Series 7, Series 66 and insurance licenses (or the desire to obtain licensing within 1 year of hire)
• Detail-oriented and able to work in a fast-paced environment.
• Committed to providing exceptional Member service.
• High degree of comfort managing multiple tasks simultaneously.
• Strong character and a positive attitude.
• Proficient with Microsoft Office—especially Excel.
• Stay informed of trends affecting the financial industry.
• Establish and maintain effective relationships with clients, senior managers, and vendors.
• Ensure compliance with Southland Credit Union policies and procedures.
• Must be able to multitask.

***The above statements reflect the general details necessary to describe the principle functions of the position described and shall not be construed as a detailed description of all work requirements that may be inherent in the position.***