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About the Role
The Contact Center is often where a member’s question, concern, or need first comes to life—and the quality of that interaction can shape how they feel about Southland. As the Supervisor, Contact Center, you’ll help lead the team behind those conversations, balancing thoughtful coaching and service excellence with the day-to-day operational needs of the department.
This is a hands-on leadership role for someone who enjoys being close to the work. You’ll support...
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About the Role
Information security is about more than protecting systems—it’s about protecting the trust members place in Southland Credit Union. As an IS Analyst, you’ll help identify where that trust could be at risk, evaluate how effectively security controls are working, and turn complex security and regulatory requirements into practical recommendations.
This role sits at the intersection of cybersecurity, risk, compliance, and the business. You’ll serve as a subject matter expert, helping leadership and business teams understand security risks, determine appropriate responses, and strengthen the practices that protect Southland’s information...
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About the Role
When a member walks into a Financial Center, they may be making a routine deposit, opening their first account, exploring a loan, or simply looking for someone they can trust to point them in the right direction. As a Member Experience Advisor (MEA), you’ll be that person—combining everyday banking expertise with genuine relationship-building to help members make informed financial decisions.
This is a universal role where no two conversations are exactly the same. You’ll move comfortably between processing transactions, opening accounts, supporting lending conversations, and helping...
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About the Role
Every Financial Center has its own rhythm, team, and staffing needs. As a Senior Member Experience Advisor, Floater (Sr. MEA), you’ll bring your experience, flexibility, and leadership skills wherever additional support is needed across the Southland Credit Union network.
With Los Alamitos as your home Financial Center, you’ll have the opportunity to take on assignments at other Financial Centers based on staffing and business needs. Some assignments may be short-term, while others may last longer, giving you the opportunity to become a familiar...
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About the Role
There’s a difference between managing a Financial Center and leading one.
The best Financial Center leaders don't lead from behind a desk. They're present in the work—coaching an associate through a challenging conversation, helping a Member find the right solution, recognizing someone who's doing great work, and stepping in when their team needs them.
At Southland Credit Union, our Financial Centers are where our Members experience what makes us different. We’re a community-based, Member-owned credit union with deep Southern California roots.
As a Financial Center...
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About the Role
Good software should make complex things feel simple. As a Software Engineer at Southland Credit Union, you’ll help build the applications and services that make that possible—supporting the systems our associates use and the digital experiences our Members rely on every day.
This role goes beyond writing code. You’ll work across the software development lifecycle, partnering with business leaders, designers, developers, and IT professionals to understand problems, turn ideas into practical solutions, and improve the...
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About the Role
Some of the strongest Member relationships start before someone ever walks through a Financial Center door. As a Community Development Officer, you’ll be out in the community building the connections that introduce businesses, organizations, employees, and prospective Members to Southland Credit Union.
This role is about more than attending events or making introductions. You’ll develop relationships with local businesses, Select Employee Groups (SEGs), community organizations, and referral partners, looking for ways to create lasting...